Touchpad disappeared completely on Dell Latitude 7480 running Windows 10

How it was before

Before this Windows update - the touchpad was appearing in mouse & touchpad
after the update only the mouse appeared
the touchpad was unresponsive - when the mouse was unplugged, there was even no mouse cursor
very annoying

I suspect that if the cause was not the Windows update - it might have been the consequence of a prolonged sleep mode activated on the laptop - (as I was using an external keyboard and mouse - I didn't not realised there was a problem at all for some time.)

How I fixed it

I restarted when the Dell logo appeared I pressed the F12 button to enter the bios
and from the Bios screen the mouse cursor re-appeared - which confirmed to me that the problem was not a hardware issue - from that I just rebooted and windows got the cursor back from the touchpad - and the mouse & touchpad would show the touchpad again (and even the pointstick, which I never use)

No comments:

Post a Comment

Related Posts with Thumbnails