Showing posts with label touchpad. Show all posts
Showing posts with label touchpad. Show all posts

Touchpad disappeared completely on Dell Latitude 7480 running Windows 10

How it was before

Before this Windows update - the touchpad was appearing in mouse & touchpad
after the update only the mouse appeared
the touchpad was unresponsive - when the mouse was unplugged, there was even no mouse cursor
very annoying

I suspect that if the cause was not the Windows update - it might have been the consequence of a prolonged sleep mode activated on the laptop - (as I was using an external keyboard and mouse - I didn't not realised there was a problem at all for some time.)

How I fixed it

I restarted when the Dell logo appeared I pressed the F12 button to enter the bios
and from the Bios screen the mouse cursor re-appeared - which confirmed to me that the problem was not a hardware issue - from that I just rebooted and windows got the cursor back from the touchpad - and the mouse & touchpad would show the touchpad again (and even the pointstick, which I never use)

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